1800 300 18000 (6AM - Midnight)

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1800 300 18000 (6AM-12 Midnight)

Returns R Easy

Sometimes you might not be altogether satisfied with the products that you've purchased. Not to worry! At, returns are easy!

All you need to do, is to let us know about your desire to return products through any of the following means.

Send an Email to


Call our Customer Service Desk @ 1800 300 18000 (between 1000 hrs to 1900 hrs. 7 days a week)

And our returns team would take it up from there!

Returns are FREE at We will arrange for a free pick up of your shipment from your location.

In case you are in a location where our FREE pick up facility is unavailable, we request you to ship your package using a courier service of your choice, to the following address:

5/2, 1-4, Behind Audi Showroom

15th KM, Hosur Main Road

Bangalore - 560100

+91 98445 17686 (09:00 - 17:00 )

We will credit a fixed amount of Rs.100 towards shipping charges into your Fashionara Store Account. To find out if FREE pick up facility is available in your location call us on 1800 300 18000.

For hassle free returns processing, do ensure:

  • Clothes are not used or worn (other than trials)
  • Original tags & packaging is intact.
  • Clothes are not damaged or stained in any manner.
  • Original invoice is packed along with the products you wish to return
  • All accessories that come along with the products are packed.
  • There are no scratches or deformities on the surface of watches, sunglasses or deformities.
  • Seal is not broken for cosmetics & perfumes
  • Embellishments & Sequins are not damaged in case of jewellery and handbags

You can return almost anything you buy within 30 days (of delivery) from However for hygiene reasons, we do not accept returns for lingerie, innerwear, and socks.

For more details on our Returns Policy, please visit us on Return and Refunds Or call us on 1800 300 18000 (1000 hrs. to 1900 hrs. 7 days a week).

It’s quite simple.

Prepare your returns box - Securely pack the products you want to return in a box/envelope. You can either use the Fashionara box/envelope or use a box/envelope of your own. Product such as Shoes, Perfumes, watches come in their own boxes. Please use an additional layer of outer envelope or box to pack, when you return these products. We may not be able to process returns for products that have damaged original boxes/casings.

Put the tags, and original invoice received from Fashionara into the returns box and secure the box with an adhesive tape

Finally cut the return label with the bar code printed below the invoice and then paste it on the box. This label has the Shipping Ref. number and the returns delivery address.